Kiosks are considered as one of the most efficient channels for different types of services and TACME specialized team is offering a comprehensive monitoring and analytics tool which is TACKiosk. The tool main objective is to assure service continuity and utilization.
- A complete monitoring and health check for all kiosk components.
- Live reports reflecting the consumables status (A4 sheets, bank notes, etc.).
- Usage analytics reports to protect our customer investments through presenting the number of transactions and the total revenue in each kiosk based on its location and available services.
- The usage analytics will help to utilize the kiosks, its locations and services exposed on each machine.
- The tools also allows for remote software updates installation.
- TACKiosk is Mobile enabled in order to allow for remote control and monitoring at any time.
TACKiosk is presenting a highly advanced monitoring and management tool. TACKiosk is providing the following functionalities:
- Live monitoring for the kiosks to assure the kiosk status.
- Send automatic alerts (SMS & Email) to support team in case of any failure or a needed action.
- Provide the ability to control the kiosk PC in order to perform administrative tasks (Shut down, Restart, etc.).
- Perform health check according to the kiosk component with the manufacturer manuals.
- Notify support team with the preventive actions that should be done to make sure the continuous performance with efficiency required.
Kiosk Performance Reporting
- Transaction Reports.
- Kiosk Performance Reports.
- Application Performance Reports.
- Health check Reports.
- Kiosk Maintenance Reports.
- Kiosks Performance Dashboards.
- Usability Dashboard.
- Manage Kiosks.
- Manage application deployment.
- Manage application updates.
- Manage application version updates.
Kiosk surveillance Tracking
- Intelligent Transaction surveillance with transaction details.
- Embedded image surveillance for easy retrieval.
TACKiosk Mobile Enabled
- Easy access through smart phones.
- Mobile App is secured using mobile security platform.
- Mobile App can be managed using mobile device management platforms